1. How to buy a watch at Norman Factory?
Simply click the “Buy Now” button on the listing page and follow the prompts to complete checkout. After successful payment, we will keep the payment safe until you receive the watch in perfect condition. Only then will we transfer the funds to the seller.

2. Can you ship to my country/region?
We assist sellers with global shipping and are constantly adding additional destinations. Once your destination country has our support, you can rest assured that we are confident that we will provide you with a great experience when purchasing and receiving your watch. This also includes extensive recording of information on your watch to facilitate passage through customs, as well as our best estimate prior to checkout of payment on arrival customs fees that may be required when your watch crosses the customs border.

If your country doesn’t yet show up at checkout, it’s likely because we haven’t yet completed full support for all regulatory, VAT, and customs-related requirements in your country.

3.Can I receive the same watch as the picture on the website?

Yes, we only allow photos of actual watches to be used on the listing page.
Please note that editorial, lifestyle images and video content will be of a similar watch rather than a watch listed for sale.